|
Integration
Computel's IT network and integration services have been developed to cover a broad range
of services from design and architecture to the full installation and implementation of a
project. The ability of a technology management provider to apply the right expertise to
this phase of solution implementation is critical to the success, flexibility, performance
and future of the solution. Computel's staff will help you select the right equipment and
software, taking into consideration parameters such as performance, investment, future
options and fault tolerance needs. Computel will recommend the optimal equipment type for
the given conditions and requirements, and determine the best options and integrate all
other critical parameters such as security and back-up personalizing application.
Outsourcing
Computel's years of experience and fully trained personnel, along with the world's leading
computer products manufacturers and Computel open systems policy, ensure that we can
provide your organization with a tailor made solution to meet your business objectives.
With our open systems policy and Systems Integration expertise, Customers can select
complete information solutions that will grow as organizational needs change. Computel
provides a high-level of technical expertise across a broad spectrum of information
technologies, and all of our solutions and products are backed -up by our complete Support
Services.
System Planning & Design
Successful solutions begin with careful planning, and at Computel our System Planning and
Design services extend from the analysis of your needs to the implementation requirements.
With a focus on open systems platforms, our constant objective is to identify the
software, hardware and communication solutions that will expand with your changing
organization.
Migration planning is also taken into account with the aim of maximizing the investment in
existing systems and minimize the disruptions of service during a change-over or an
upgrade phase.
Consultancy & Project Management
Recommendations and consultancy for specific operating and Network environments are
provided specifically for each project with the highest quality methodologies and
standards to manage the project successfully. Current equipment are assessed the
integration of the new equipment within the needed environment is carefully planed through
a project management proposal ensuring a very smooth implementation cycle.
Training
Computel provides the essential link between computers and productivity: KNOWLEDGE. The
full benefit of information technology investment is only achieved when the users are well
trained in its use. Computel will customize training programs across all software,
hardware and communication environments, to suit your staff in their own environment.
After Sales Support & Maintenance
To ensure that the customer’s systems operating effectively, Computel provides an
array of support services for all the customers requirements and needs. The help desk by
SupportMagic is the nucleus of all the various support functions: opening service calls,
monitoring these calls, escalating, repairing, and resolving all kinds of problems.
One of the major strengths of Computel lies in providing all of its customers with
personalized quality services. The qualified team of engineers and technicians in the
Service Center continuously contribute to making Computel one of the most dedicated
companies in attending to these needs.
Our "CARE" support program (Communication, Attitude, Responsiveness, and
Efficiency) is the main focus of the support team, helping Computel meet all
customer’s expectations round the clock 24 hours a day, 7 days a week |
